All I wanted to do was open my 2 new CDs of Eric Clapton and Bon Jovi - how hard can that be? Ya know that little pull thingie that's red and like a teeeny tiny string on the edge of the CD and you pull it and the plastic comes off? Well, it doesn't. I managed to get the outer plastic off both CDs with just a little frustration. Then on the top edge is another "Pull Here" sign. I pulled there and did that strip along the edge come off enabling me to open my CD? Of course not. One little piece at a time, 15 minutes, many little pieces of plastic and a broken nail later I finally had both CD's open and ready to load into my mp3 player. Oh, sure I could have used a knife. That would have been the easy way...plus the last time I used a knife to open a CD not only did I poke my palm bloody, I broke the CD case. Amazing. Oh crap on a crutch!