Wednesday, June 23, 2010

What Part of Defective Don't You Understand?

I've been gone on a mini-vacation in SC for awhile.  Before I left the laptop from Hades went back to Best Buy because after 3 months, the keys on the keyboard had simply rubbed off and the power cord was frayed.  I come home to discover that my wonderful husband has picked up my laptop which now has a gorgeous new (and upgraded I might add) keyboard and a new power cord.  I am so happy.  I can stop trying to update my status on Face Book with my cell phone which was killing my thumbs.  So...imagine my surprise when I plug in my laptop, move it to my lap yesterday and notice something "shining" in the light -- what could that shiny stuff be???  Nooooooo - another defective power cord - the wiring is SPLIT and so this puppy is going to Best Buy as soon as they open this morning and the crazy redhead with the Irish temper is gonna have a little talk with the "Geek Squad". Since I don't have a macro lens on my camera it's hard to get close enough for ya'll to see - but the spot where the blue cap of my pen is pointing is frayed - trust me on this; the wire is split open.    Oh crap on a crutch.


  1. Crap, crap, crap. Do they fix these computers with blinders on?

    I hope you do not have to wait and that they have a new cord right there in the store.

    Give them hell when you go in.

    God bless.

  2. I gave them hell - it's not their fault, it's the fault of the stoopid manufacturer of ASUS computers who I am very angry with. Best Buy has ordered a new power cord for me and it will be covered by the 2-yr warranty I purchased on this laptop (from prior laptops I've learned my lesson - buy the extended warranty) But still the guy at Best Buy was so patronizing I wanted to slap him. Customer service my a$$...